Specialist Wedding Dress Cleaning & Preservation

Every dress is assessed by hand before cleaning. Glued embellishments, fragile vintage lace and loose beadwork are exactly the things we check for — and if we find a risk, we contact you with photographs before proceeding. Nothing happens to your dress without your say-so.

Sooner is better than later — some of the most damaging marks (champagne, perfume, perspiration) are invisible at first and slowly oxidise into yellow stains over months. But don’t let time put you off: dresses from years ago routinely come up beautifully, and we’ll always give you an honest assessment of what’s achievable.

Almost never. Aged yellowing and set-in marks are harder than fresh ones, but the transformation is often the most dramatic we do. We’ll inspect, photograph and tell you honestly what we expect to achieve before any work begins.

Select the band matching the gown’s original purchase price. This sets your service price and the maximum DPD Extended Liability that may be selected for transport, subject to DPD’s applicable terms, exclusions and evidence requirements. It does not guarantee a particular claim settlement. If the gown cost more than £5,000, contact us before ordering.

If you choose We arrange everything, applicable DPD transport protection is arranged according to the value option selected when you book.

While your dress is with Re:Finery, separate Goods in Trust protection applies, subject to the relevant policy terms and limits.

Full details of transport and cover are available in our Terms & Conditions.

Cleaning turnaround is normally 10–15 working days from receipt and acceptance for treatment to dispatch back to you. Courier transit time is additional. Wedding dresses are never rushed — if yours needs longer for a specialist treatment, we’ll tell you and agree it with you first.

If the dress is going back in a wardrobe for years — yes, honestly. Standard storage is what causes yellowing. If you’re planning to sell, lend or alter the dress soon, the acid-free tissue wrap included with every clean is enough.

Yes — add a veil (£15), wedding shoes (£40) or a bridesmaid dress (£35) to the same order so they can be handled together. Follow the packing instructions supplied with your order, as some items may need to be packed separately.

It depends on how you choose to send it.

If you select We arrange everything, we’ll send you a wedding dress packing kit containing the appropriate transit box, acid-free tissue and clear packing instructions, then arrange collection.

If you select Send it yourself, we’ll provide straightforward packing guidance so you can send your dress securely using your preferred delivery service.

You don’t need to work any of this out before booking — we’ll guide you.