Specialist care for your wedding dress

Sooner is better than later — some of the most damaging marks (champagne, perfume, perspiration) are invisible at first and slowly oxidise into yellow stains over months. But don’t let time put you off: dresses from years ago routinely come up beautifully, and we’ll always give you an honest assessment of what’s achievable.

Almost never. Aged yellowing and set-in marks are harder than fresh ones, but the transformation is often the most dramatic we do. We’ll inspect, photograph and tell you honestly what we expect to achieve before any work begins.

Select the band matching the gown’s original purchase price. This sets your service price and the maximum DPD Extended Liability that may be selected for transport, subject to DPD’s applicable terms, exclusions and evidence requirements. It does not guarantee a particular claim settlement. If the gown cost more than £5,000, contact us before ordering.

DPD collection and return are included, with DPD Extended Liability selected where applicable to match your chosen purchase-price band, up to £5,000 and subject to DPD’s terms, exclusions and evidence requirements. While your gown is checked in with Re:Finery, separate Goods in Trust protection applies subject to the policy’s terms and limits. These arrangements are also subject to our Terms and Conditions.

Every dress is assessed by hand before cleaning. Glued embellishments, fragile vintage lace and loose beadwork are exactly the things we check for — and if we find a risk, we contact you with photographs before proceeding. Nothing happens to your dress without your say-so.

If the dress is going back in a wardrobe for years — yes, honestly. Standard storage is what causes yellowing. If you’re planning to sell, lend or alter the dress soon, the acid-free tissue wrap included with every clean is enough.

Cleaning turnaround is normally 10–15 working days from receipt and acceptance for treatment to dispatch back to you. Courier transit time is additional. Wedding dresses are never rushed — if yours needs longer for a specialist treatment, we’ll tell you and agree it with you first.

Yes — add a veil (£15), wedding shoes (£40) or a bridesmaid dress (£50) to the same order so they can be handled together. Follow the packing instructions supplied with your order, as some items may need to be packed separately.

Wait for your Re:Finery packing kit to arrive. It includes the appropriate transit box, acid-free tissue and full packing instructions. Fold the dress loosely with tissue between the layers and avoid compressing it to force it into the box. We’ll then arrange DPD collection, with Extended Liability selected where applicable for your chosen value band. If your order contains two wedding dresses, follow the packing and collection instructions supplied for each dress.